Volunteer Management
ManageMyTrust now includes a dedicated Volunteer Management module, giving organisations a structured way to track and engage their volunteers.
Volunteer Profiles
- Volunteers can be registered with a profile that includes contact details, an optional address, and any custom fields your organisation configures.
- You can define Volunteer Types (e.g. Field Volunteer, Mentor, Event Crew) and assign each volunteer to one or more types.
- A volunteer belonging to multiple types is never asked to fill in the same information twice — shared fields are collected once and reused across types.
Custom Properties
Just like beneficiary profiles, volunteer profiles support fully configurable custom fields — text, date, file uploads, dropdowns, and more. Properties can be set as required or optional, and can be scoped to specific volunteer types.
Info Cards
Volunteer info cards work the same way as beneficiary info cards — a structured summary view of key profile information, configurable per type.
Settings
The volunteer settings page is organised into three tabs — Types, Properties, and Forms — giving administrators a clean, dedicated space to configure everything about how volunteers are captured and categorised.
Volunteer Activity Scheduling
Organisations can now create Activities and schedule volunteers against them.
- Define Activity Types that categorise the kinds of work volunteers can do.
- Create Schedules for each activity — with dates, times, and a capacity limit.
- Volunteers can sign up for available schedule slots through a simple flow. Once a slot is full, it is marked as such and no further sign-ups are accepted.
- Admins can manage activity types and schedules from the volunteer settings page.
Fix: Organisation Sign-Up Flow Was Silently Failing
A bug in the Get Started (organisation onboarding) flow was causing the OTP verification step and certificate upload to silently fail for new organisations attempting to sign up.
- The verification button appeared to do nothing when clicked — no error was shown, but the step never completed.
- This was caused by a missing security token on those requests, which the platform quietly rejected.
- The fix also ensures the security token is refreshed before the final account creation step, preventing a separate timeout issue for users who take longer to complete the form.
- The Request Access link on the login page now correctly points to the Get Started page.
